Jump Plus — Electronics Store in Fredericton

Reviews of Jump Plus

• Cody

  Added 2016.06.11

  I had lots of problems with my iPhone SE and Chris at the service desk always helped me when I brought it in. He even helped me with my service provider to have the opportunity to upgrade due to the problems I was having. Very friendly and easy to deal with! Always good to remember it's not their fault if you have a problem with your device. They are there to help! I will buy my next iPhone from the store for sure!
• Ian

  Added 2015.04.27

  Going in I thought the cost for screen damage for my Iphone 6 would be ~$40 with my AppleCare+ but to my dismay it cost double: ~$80. To top it off the customer service was sub par. The worker there had another person with them when speaking to me and made no mention of who that person was, which I found rather odd. But that was not what upset me, it was actually when the worker told me to come back in an hour and when I did they told me that my phone was not in stock (why did they not tell me this an hour ago?) and that I would need to return in a couple days (when I did, I was told to come back later). And that was that, no phone walking out not even my damaged phone was given back (and apparently they have loaner phones but that was never offered to me). This was a very frustrating experience that left me wishing we had an actual Apple store...
• Andrew

  Added 2015.01.25

  AMAZING customer service! It was really crowded but still organized, Ben (don't know his last name) was absolutely incredible. Very knowledgeable and extremely helpful.
• Aidan

  Added 2014.01.21

  Quite possibly the slowest and least properly staffed in the chain. Owners "you can do better for your employees and your customers"
• Timothy

  Added 2013.11.02

  I just had a really great customer experience at Jump+. My iPhone needed a new battery under warranty, they were available for my appointment on time, they quickly changed the battery and did it in exactly the time frame they had projected. Excellent work all around!